If you’re as into personal growth as I am, you might guess that I turn to podcasts to hear what’s going on in the creative industry. Not only do I love keeping up with what’s current in design, marketing, and social media, but story-driven marketing is especially interesting and timely. I don’t listen every single […]

Customer service is the new marketing. No matter if you agree with me or not, the truth is that virtually EVERY creative is in customer service, even if your title doesn’t reflect it. You might be the owner, COO, CEO, an assistant, or anywhere inbetween, but no matter your position, you’re serving your customers. You’re […]